XBot
  • Overview
    • Introduction
    • How xBot Works
    • Target Audience
    • Key Benefits of xBot
    • Core Concepts of xBot
  • Quick Start
    • Quick Setup
    • Getting Started
      • Zalo Channel
      • Azure Bot Framework
      • FaceBook Channel
      • Team Channel
      • Webchat Channel
      • Email Channel
    • Basic Configuration
    • First AI Flow Setup
    • Initial Testing and Go Live
  • Features
    • Using xBot to Handle End-User Queries
    • Communication Channels
      • Zalo OA
      • Facebook
      • Teams
      • WebChat
      • Email
    • Understanding the Message Handling Flow
    • Understanding AI Bots in xBot
    • Configuring Dispatch Rules in xBot
    • User Functions and Permissions
      • Custom Roles and Permissions
      • Auditing and Monitoring User Activities
    • Cross-Platform Message Type Compatibility
    • AI Flow
      • Core Concepts
      • AI Services
        • Knowledge Base Agent
        • AI Agent
        • AI Proxy Agent
      • Knowledge Base
      • Functions
      • Evaluation Metrics
        • Essential Information
        • Basic Metrics
        • Extra Metrics
  • Integration Guide
    • Integrates with multiple channels
      • API reference
        • Webhook
          • ZaloPushToXBot
          • AzbotPushToXBot
        • Webchat
          • InitForClient
  • References
    • Industry-Specific Use Cases
      • Media and Entertainment
      • Wholesale
      • Transportation and Logistics
      • Manufacturing
      • Energy and Utilities
      • Real Estate
      • Agriculture
      • Travel and Hospitality
      • Healthcare and Wellness
      • Retail and E-Commerce
      • Public Administration
      • Legal
      • Training
      • Education
      • xBot Use Case: Insurance
      • Securities -Use Case
      • Banking - Use Case
      • xBot Use Case: Finance
Powered by GitBook
On this page
  1. Integration Guide

Integrates with multiple channels

XBot can be integrated with multiple communication channels, leveraging platforms like the Azure Bot Framework and Zalo Official Account (OA). This capability enables XBot to reach users through popular messaging interfaces, enhancing user interaction and engagement.

Azure Bot Framework Integration

The Azure Bot Framework provides a comprehensive suite of tools and documentation that assists in building, testing, and deploying bots across various channels. Below are key resources that guide the integration process with Azure Bot Framework:

  • Azure Bot Framework Official Site: Provides an overview and essential tools for bot development. Azure Bot Framework

  • Authentication Types: Outlines different authentication methods supported by the Azure Bot Framework. Authentication Types Documentation

  • Connecting a Bot to WebChat: Instructions on integrating a bot with the WebChat channel. WebChat Integration Guide

  • Direct Line API 3.0 Authentication: Details the authentication process for Direct Line API, enabling bots to connect directly to apps. Direct Line Authentication

Zalo Official Account Integration

Zalo OA provides tools for businesses to interact with their customers on the Zalo platform, a popular messaging app in Vietnam. The integration primarily involves setting up webhooks and configuring message sending functionalities.

  • Zalo OA Documentation: Offers guidance on starting with Zalo OA, including message configuration and webhook setup. Explore Zalo OA

These integrations allow XBot to effectively communicate across different platforms, providing users with responsive and adaptive interactions through their preferred messaging services.

PreviousIntegration GuideNextAPI reference

Last updated 8 months ago