XBot
  • Overview
    • Introduction
    • How xBot Works
    • Target Audience
    • Key Benefits of xBot
    • Core Concepts of xBot
  • Quick Start
    • Quick Setup
    • Getting Started
      • Zalo Channel
      • Azure Bot Framework
      • FaceBook Channel
      • Team Channel
      • Webchat Channel
      • Email Channel
    • Basic Configuration
    • First AI Flow Setup
    • Initial Testing and Go Live
  • Features
    • Using xBot to Handle End-User Queries
    • Communication Channels
      • Zalo OA
      • Facebook
      • Teams
      • WebChat
      • Email
    • Understanding the Message Handling Flow
    • Understanding AI Bots in xBot
    • Configuring Dispatch Rules in xBot
    • User Functions and Permissions
      • Custom Roles and Permissions
      • Auditing and Monitoring User Activities
    • Cross-Platform Message Type Compatibility
    • AI Flow
      • Core Concepts
      • AI Services
        • Knowledge Base Agent
        • AI Agent
        • AI Proxy Agent
      • Knowledge Base
      • Functions
      • Evaluation Metrics
        • Essential Information
        • Basic Metrics
        • Extra Metrics
  • Integration Guide
    • Integrates with multiple channels
      • API reference
        • Webhook
          • ZaloPushToXBot
          • AzbotPushToXBot
        • Webchat
          • InitForClient
  • References
    • Industry-Specific Use Cases
      • Media and Entertainment
      • Wholesale
      • Transportation and Logistics
      • Manufacturing
      • Energy and Utilities
      • Real Estate
      • Agriculture
      • Travel and Hospitality
      • Healthcare and Wellness
      • Retail and E-Commerce
      • Public Administration
      • Legal
      • Training
      • Education
      • xBot Use Case: Insurance
      • Securities -Use Case
      • Banking - Use Case
      • xBot Use Case: Finance
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On this page
  • Steps for Integrating Email with XBot
  • 1. Register and Purchase a Microsoft 365 Email Account
  • 2. Provide Email Account Information
  • 3. Configuration by XBot
  • 4. Email Handling
  1. Features
  2. Communication Channels

Email

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Last updated 8 months ago

Steps for Integrating Email with XBot

1. Register and Purchase a Microsoft 365 Email Account

  • Sign up and purchase a Microsoft 365 email account.

2. Provide Email Account Information

  • Share the email account details, including the username and password, with XBot for configuration.

3. Configuration by XBot

  • XBot will configure the provided email account to receive and send emails on behalf of your customers.

4. Email Handling

  • Any emails sent to the Microsoft 365 email account will be routed to XBot, ensuring that messages are received and responded to appropriately.

By following these steps, you will enable email integration with XBot, facilitating communication with your customers through the Microsoft 365 email account.

Email