XBot
  • Overview
    • Introduction
    • How xBot Works
    • Target Audience
    • Key Benefits of xBot
    • Core Concepts of xBot
  • Quick Start
    • Quick Setup
    • Getting Started
      • Zalo Channel
      • Azure Bot Framework
      • FaceBook Channel
      • Team Channel
      • Webchat Channel
      • Email Channel
    • Basic Configuration
    • First AI Flow Setup
    • Initial Testing and Go Live
  • Features
    • Using xBot to Handle End-User Queries
    • Communication Channels
      • Zalo OA
      • Facebook
      • Teams
      • WebChat
      • Email
    • Understanding the Message Handling Flow
    • Understanding AI Bots in xBot
    • Configuring Dispatch Rules in xBot
    • User Functions and Permissions
      • Custom Roles and Permissions
      • Auditing and Monitoring User Activities
    • Cross-Platform Message Type Compatibility
    • AI Flow
      • Core Concepts
      • AI Services
        • Knowledge Base Agent
        • AI Agent
        • AI Proxy Agent
      • Knowledge Base
      • Functions
      • Evaluation Metrics
        • Essential Information
        • Basic Metrics
        • Extra Metrics
  • Integration Guide
    • Integrates with multiple channels
      • API reference
        • Webhook
          • ZaloPushToXBot
          • AzbotPushToXBot
        • Webchat
          • InitForClient
  • References
    • Industry-Specific Use Cases
      • Media and Entertainment
      • Wholesale
      • Transportation and Logistics
      • Manufacturing
      • Energy and Utilities
      • Real Estate
      • Agriculture
      • Travel and Hospitality
      • Healthcare and Wellness
      • Retail and E-Commerce
      • Public Administration
      • Legal
      • Training
      • Education
      • xBot Use Case: Insurance
      • Securities -Use Case
      • Banking - Use Case
      • xBot Use Case: Finance
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On this page
  • What is xBot?
  • Key Features
  • Who Should Use xBot?
  • Getting Started

Overview

Welcome to the xBot Documentation! This comprehensive guide is designed to help you understand and utilize xBot, a powerful Generative AI platform developed by A4B. Whether you're a business leader, developer, or IT professional, this documentation provides all the information you need to get the most out of xBot.

What is xBot?

xBot is an advanced AI solution that transforms how businesses interact with their customers and internal systems. By leveraging cutting-edge AI technology, xBot converts traditional user interfaces into intuitive, conversational experiences that streamline operations and improve customer satisfaction.

Key Features

  • AI-Powered Conversations: xBot enables businesses to automate customer interactions using natural language processing and generative AI, providing fast and accurate responses.

  • Multi-Channel Support: Engage with users across multiple platforms like Zalo, Facebook, MS Teams, WebChat, and Email, ensuring seamless communication.

  • Customizable Workflows: Design AI Flows and Agents that align with your business processes, providing tailored solutions for diverse industries.

  • Integration Capabilities: Easily integrate xBot with existing systems like CRM, ERP, and other third-party services to enhance its functionality.

Who Should Use xBot?

xBot is designed for businesses of all sizes across various industries, including healthcare, finance, retail, and more. It’s particularly useful for organizations looking to automate customer support, enhance internal communication, and streamline operations.

Getting Started

Ready to start using xBot? Head over to the Quick Start Guide to begin your journey. This guide will help you set up xBot, configure your first AI Flow, and get everything running smoothly.

For a deeper dive into xBot's features, explore the Features and Integrations section.

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Last updated 7 months ago